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RIO DE JANEIRO--A rising supplier of AI transcription , meeting-management and note-taking The tools will now include two of the most frequently used AI services. Read announced Friday that its paid plans now include OpenAI’s GPT-4.1 and Anthropic’s Claude 3.7 Sonnet .
The idea of an AI service packaging together two other AI services might bring to mind the satirical take from The Onion. “A New Starbucks Has Opened Inside The Restroom Of An Existing Starbucks” Or the "Yo, dawg" meme (like, "Yo, dawg, I heard you're into AI, so I added AI to your AI"). However, David Shim, who founded and runs Seattle’s Read, mentioned that their organization is simply adhering to how people use their primary Search Copilot application.
He mentioned during a discussion that people were using the output from Search Copilot and then going in to say, 'I want to turn this into a memo, I want to convert this into an email draft,' Web Summit Rio . “They were just getting trained to go and click to ChatGPT, drop it into Claude. And so we figured, why not streamline the process?”
Shim said Read also followed the lead of users in choosing to bundle those two large language model AIs into its paid plans , starting at $15 per month with an annual billing commitment. "These are the two top-selling models," he mentioned.
“But the use cases are pretty different,” Shim added. “We've seen more people using Anthropic in certain cases for business use cases, for business writing, versus on the OpenAI side, it’s more of a general-market, massive deal where it can support different things.”
(Shim volunteered to have Read record and transcribe our conversation in the conference’s crowded, noisy speaker lounge; the resulting transcript looked accurate except for the notable exception of repeatedly spelling “Claude” as “Cloud,” but I also checked Read’s recorded audio.)
The CEO referred to this integration as a quicker way for Read users to access advanced analysis of the data that Read processes through its ingestion of emails and messages. work-chat apps like Slack or Microsoft Teams, and video-conferencing platforms like Google Meet or Zoom.
Read’s software already yields metrics like the number of filler words like “like” in a call, the words-per-minute rate of speakers (Shim hit 246 at one point) and the attention of everybody else on the call as sensed from analysis of the video. In a Zoom call that Shim ran to demo this, Read joined the call as a participant and posted a message in the chat reminding everybody of its activity.
Shim suggested one use case as taking Search Copilot’s output and then using either of those LLMs to generate an article from that. “You can take that information and then say, ‘hey, I'm going to drop it into Claude, or I'm going to drop it into ChatGPT,’” he said. “So it's more like you're dropping it into a word processor at that point.”
I reminded Shim that digitalwealthpath2025’s policy bans AI-generated content and instead suggested something I’ve yet to see Apple, Google, or Microsoft offer with their own AI toolkits: the ability to read all the pitches I get for meetings and other events at CES and generate suggestions about which of them are worth my time at that logistically overwhelming event.
Shim said part of the point of this exercise is discovering how users employ these new tools.
“We want to see what people do with it,” he said. “I want to understand how people are using LLMs in more detail, and the more that they leverage this integration the more that we can build it into our existing workflow so that we can skip a step.”
As for the upside for OpenAI and Anthropic, which each charge more than Read’s entry-level paid service costs ( $20 a month at the former, $17 a month at the latter), Shim pointed to Read’s growth–40,000 new Read accounts created a day, of which 83% are still using the service actively 30 days later–as reason for them to want to let Read resell their product.
“It's opening it up to a new market where people are able to try two different solutions,” he said. “Now it's more streamlined, increasing the value of their actual product.”
Additionally, he pointed out, this could encourage individuals who were content using the basic versions of GPT or Claude to upgrade to their paid tiers. It might also attract new users who hadn’t previously engaged much with these platforms.
He stated, "Ultimately, I believe it will be more about collaboration rather than competition." He added, "Our target isn’t solely the technology sector; we aim to reach out to a wider audience."
Disclosure I facilitated three panel discussions at Web Summit Rio, where the organizers covered my travel and accommodation expenses.
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